What is market penetration pricing strategy for businesses?
Many Australians believe that undercharging your products is the correct market penetration pricing strategy. However, this is not always the most ideal penetration pricing strategy for businesses.
Undercharging your customers can lead to huge losses, especially if your prices don’t cover your production costs. There are many things to consider when trying to increase your market penetration rate, including your penetration pricing strategy.
Market penetration pricing strategy is at its core, a growth strategy for your business. It involves offering your products, which may be new on the market, to a customer base similar to your competitors.
In other words, it is a strategy you use when entering an established market. When you enter an established market, you want to tempt customers away from your competitors and towards your product.
To do this, you want to price your product competitively, while not undercharging your customers to the point where you can’t cover production costs.
Market penetrating pricing strategy requires you to maintain that balance, especially in more competitive markets with more industry players.
The measure for what is a good market penetration rate varies from the size, scope, and nature of the business. On average, however, the market penetration rate for consumer products is 2-6%.
For business and industry products, the average ranges from 10% to 40%. If your business is B2B and your market penetration rate is close to or higher than the 40% mark, then you likely have a good market penetration pricing strategy.
Knowing what market penetration pricing strategy is only the first step. The next step is to measure your market penetration rate so that you can have a good estimate of where you stand in your target market.
To measure your market penetration rate, the formula is:
Rate = number of customers / total available market (TAM) x 100
It is unlikely that you would be able to reach out to 100% of your total market size, hence using the total available market. Calculating your TAM will allow you to see which of the total market is available for you to penetrate and tap into.
There are many strategies to increase your market penetration rate. Some of them have to do with pricing, while others don’t directly involve pricing.
One of the most obvious ways to increase market penetration is by lowering the price of your product. In fact, many Australians believe that this is the right strategy.
However, you should be careful with utilizing this market penetration pricing strategy as it could result in huge losses. To mitigate this, you could use discounts for a limited time to sway customers instead.
You want your product to offer the best experience it can to your customers. You could increase your market penetration rate by making your product easier to use and more thorough.
If you find a niche for your product in the wider established market, you could focus on it and perfect your product for that niche first.
The last thing you want is for your customers to purchase your product but then forget all about it. By encouraging your customers to use your product more, you will create an attachment to your product and have them coming back for repeat purchases.
If your business sells a subscription model, you want your customers to stay subscribed to your product. Engage with your customers and build relationships with them.
Educate your customers on your product regularly, helping them see the benefits of staying subscribed.
Aside from the penetration pricing strategy, you should make the onboarding process for customers to start using your product as simple as possible.
There is a higher chance that your potential customers will say yes to purchasing your product if they don’t have to jump through hoops to do it.
You don’t want one-time purchases. One way to retain your customers and keep them coming back is by having loyalty rewards.
You could offer discounts for customers who have been doing repeat purchases as part of your market penetration pricing strategy. Along with good customer service, you will ensure your customers’ loyalty and sway them to keep purchasing from you.
Your potential customers might be reluctant to make purchases immediately.
If your business model can afford it, it is a good idea to offer free trials so that the customers can get a feel of your product in full before making the commitment. The offering of a free trial makes the customer journey go smoother.
Forming partnerships can be mutually beneficial when each company has something the other needs and can help out each other.
If you own a business not based in Australia but want to penetrate the Australian market, having a partnership with a trusted local company could help you with your market penetration rate.
You may have seen businesses that give you the option to enter referral codes, giving benefits to your referrer and even you as the referee.
You can reach a bigger customer base if you incentivize your customers to refer other people to your product. For example, they could get a discount per purchase for each referral they make.
You may want to begin your market penetration pricing strategy immediately. However, there are some regulations that you have to make sure you’re in compliance with.
You could use discounts as your penetration pricing strategy. However, it is important that you don’t mislead your customers when comparing current product prices to past product prices.
Don’t tell your customers that the past product price is absurdly high when it isn’t the truth.
If you end up accidentally having multiple prices advertised due to pricing errors, then you are obligated to sell your product to customers looking to buy at the lower price point you advertised.
Otherwise, you will have to correct your pricing before you are allowed to start selling again.
While smaller businesses are likely to have lower pricing to be able to compete with leading businesses in the industry, businesses with significant market share don’t have a need for this strategy.
Purposely lowering your price despite being a big business with the goal of eliminating smaller businesses is illegal.
Parallel pricing refers to the practice of following your competitors’ pricing. Gauging what the prices in the industry look like as a comparison while doing your pricing is perfectly acceptable.
But it is against the regulations to completely match your pricing with your competitors. Doing this reduces competition between businesses.
If you accept credit card payments for your products, any surcharge that may come with them must be labeled accordingly.
Australian pricing regulations require you to clearly state the credit card surcharge. You are also only allowed to charge what it costs and can’t make a profit out of surcharges.
Some products, namely retail products, should have a standard measurement unit like liters or grams. This is so that your buyers can compare product prices by unit measurements.
For some retailers, it is mandatory to have both the product price and the price per unit.
Suggested read: What is bill of exchange in Australia?
When you are starting out and entering an established market, you want to draw in as many customers as you possibly can.
The market penetration rate is a good indication of where you are with your progress in entering the market. There are many strategies to better your market penetration rate and establish yourself in the market faster.
Some of these strategies are non-pricing related, but one of the big things you should consider is your market penetration pricing strategy.
You don’t want to undercharge your products as you may not be able to cover your production costs, but you want your prices to be competitive to help you penetrate your market.
Through the use of a market penetration pricing strategy in tandem with other strategies such as marketing, branding, and incentivizing your customers, you can achieve a higher market penetration rate and gain more customers.
Suggested read: What is open banking in Australia?