Contents
What is a payroll card?
How do payroll cards work?
What are the common use cases of payroll cards for businesses?
What are the different types of payroll cards?
What are the benefits of payroll cards for employers?
What are the benefits of payroll cards for employees?
What are the limitations of payroll cards?
What features to look for when getting payroll cards for your business
How to implement payroll cards in your organization
Best practices to follow when using payroll cards in a business
How does Volopay streamline payroll management for businesses?
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What is a payroll card? A guide for Singaporean businesses

Jul 29, 2025

Managing employee compensation efficiently is critical for any business in Singapore. While traditional salary disbursements via bank transfers still dominate, more companies are exploring alternative payment methods to better serve a diverse workforce.


One such solution gaining traction is the use of payroll cards. These cards provide a flexible, cost-effective way to pay employees, especially those who may not have a local bank account.


If you're looking to streamline your payroll process while offering your staff more convenience, understanding how employee payroll cards work could be a game-changer for your business.


What is a payroll card?


A payroll card is a prepaid card that employers can use to pay wages to their employees. Instead of transferring salaries into a bank account, you load each worker’s wages directly onto a card. This functions much like a debit card, allowing your employees to withdraw cash at ATMs, make purchases, or even pay bills.


For businesses in Singapore, this can be especially useful for paying foreign workers or contract staff who may not hold local bank accounts. By using pay cards for employees, you reduce reliance on cheques or cash, and your staff gain faster, more secure access to their wages.

How do payroll cards work?

Payroll cards are prepaid cards that employers load with wages instead of transferring salaries to a bank account. After issuing a card and enrolling the employee into the payroll system, you load their wages onto the card on each payday.


Employees then use the card to access their pay whether through ATMs, point-of-sale purchases, or online transactions. For businesses in Singapore, payroll cards for employees provide a practical way to pay foreign workers, freelancers, and unbanked employees efficiently. These cards operate similarly to debit cards and are widely accepted across the country’s modern payment infrastructure.

1. Issue payroll card


The first step in implementing a business payroll card system is choosing a reputable payroll card provider or fintech platform. Many payroll service providers in Singapore partner with financial institutions or card networks (such as Mastercard or Visa) to issue these cards.


Once you've onboarded with a provider, you can begin issuing employee payroll cards to staff members. Each card is uniquely assigned to an employee, featuring secure elements such as EMV chips and optional PIN protection.


These pay cards for employees are reloadable and can be activated upon receipt. The process is quick and doesn’t require employees to open a separate bank account, which is particularly beneficial if you’re managing a workforce with limited access to local banking services.

2. Enroll employees in the system


After issuing the payroll card, you must enroll the employee into the card provider’s payroll system. This involves linking the employee’s identity and employment details—such as name, NRIC/passport number, and salary amount—to their assigned card. Enrolment ensures wage disbursement is accurate and traceable.


For Singapore businesses, this step helps reduce errors in payroll distribution and prevents wage fraud. You’ll also need to obtain consent from employees before switching them to payroll cards for employees, in line with MOM guidelines. This ensures transparency and avoids disputes regarding salary payments.

3. Load employee wages


On every payday whether weekly, biweekly, or monthly your payroll software or service provider will load the net salary onto each employee payroll card. You can automate this process through a direct integration with your payroll system or handle it manually via a secure online portal.


The funds are typically available instantly or within a few hours.This method simplifies payroll operations and eliminates the need for cash or cheque disbursements.


In the Singapore context, this is especially useful for SMEs, construction firms, F&B businesses, and others employing foreign workers who may not have local bank accounts. By using payroll cards, you ensure that every employee receives their wages on time, regardless of their banking status.

4. Access available funds


Once the salary is loaded, employees can immediately use their payroll cards to access their funds. These cards function like regular debit cards, allowing users to withdraw cash from ATMs, shop online, pay for goods and services at merchants, or even transfer money.


In Singapore, where e-payments and QR-code-based transactions are widespread, pay cards for employees integrate smoothly into daily life. Some providers also offer companion mobile apps, where cardholders can check balances, view transaction histories, and receive salary alerts.


This convenience empowers employees to manage their finances more independently, making payroll cards not just a wage solution, but a financial inclusion tool.

5. Track card usage


One of the major advantages of using business payroll cards is the ability to track disbursements and usage in real-time. Most card providers offer an employer dashboard or portal where you can monitor wage payments, card balances, and usage patterns across your workforce.


For businesses in Singapore especially those with contract staff or part-timer this is invaluable for accounting, audits, and reconciling expenses. It also provides transparency and helps identify any unusual card activity that may need to be investigated.


Employers can easily download reports for internal review or share them with auditors when needed, simplifying the administrative side of payroll.

6. Reload on payday


When the next payday rolls around, the process repeats. You reload each employee payroll card with the new salary amount based on their working hours, contractual obligations, or commissions. This cycle can be fully automated using your existing HR and payroll software or done manually via the card provider’s portal.


Reloading is instantaneous in most cases, meaning employees get timely access to their pay. This reliability builds trust and boosts employee satisfaction, particularly among those who rely on regular wage disbursements to meet monthly obligations.


Whether you’re managing five employees or five hundred, payroll cards for employees streamline your operations and eliminate unnecessary banking delays.

7. Replace if lost


Losing a card doesn’t mean losing access to funds. If an employee misplaces their payroll card, they can report it via the provider’s hotline or mobile app. The card is then locked or deactivated to prevent unauthorised use.


A replacement card is issued, and the remaining balance is transferred to the new card automatically. For employers, it’s important to have a clear replacement policy that your employees understand.


In Singapore, where many workers rely solely on their employee payroll cards for daily expenses, prompt replacement ensures minimal disruption. Some providers may even offer same-day or next-day card re-issuance services for added convenience.

8. Maintain legal compliance


Finally, it’s critical to ensure that your payroll card program aligns with Singapore’s employment and wage laws. According to the Ministry of Manpower (MOM), employees must be paid in full and on time, and they must consent to being paid via non-cash methods like pay cards for employees.


You must also ensure that there are no hidden fees that unfairly reduce an employee’s take-home pay such as high ATM withdrawal charges or card maintenance fees.


Working with a reputable provider helps you maintain transparency, legal compliance, and trust. Keeping your business payroll card strategy compliant protects both your company and your workforce from disputes and regulatory penalties.

Unified solution for payroll and accounting

What are the common use cases of payroll cards for businesses?


Payroll cards offer versatile applications beyond just salary disbursements. For businesses in Singapore, they can streamline a range of employee-related payments especially for staff who may not have access to traditional banking.


From bonuses to reimbursements, payroll cards for employees make managing non-traditional payouts fast, secure, and traceable.




Employee payroll distribution


The most common use case is distributing monthly salaries through employee payroll cards. This method simplifies payments for businesses that employ workers without local bank accounts, such as foreign employees in construction, hospitality, or domestic work.


By using business payroll cards, you reduce administrative overhead and ensure that your staff gets timely access to their wages without banking delays or cheque processing.



Employee bonus disbursements


Bonuses whether annual, performance-based, or festive can be credited directly to pay cards for employees. This not only speeds up disbursement but also allows employees to access their bonus funds instantly.


For Singapore businesses that issue bonuses during major holidays like Chinese New Year or Hari Raya, employee payroll cards are a secure and efficient way to deliver timely rewards.



Commission-based payments


Sales teams or agents working on commissions can receive their payouts through payroll cards instead of waiting for end-of-month bank transfers. These real-time commission payments can improve morale and performance.


Businesses in industries like retail, insurance, or property where commissions are frequent can use employee payroll cards to ensure their staff is compensated quickly and consistently after closing deals.



Temporary staff compensation


For businesses that rely on part-time or seasonal workers such as event companies, retailers during festive seasons, or F&B outlets payroll cards for employees make it easy to pay wages without setting up full payroll accounts.


You simply issue a card, load their compensation after their shift or contract ends, and let them access their earnings immediately, reducing administrative hassle and improving worker satisfaction.



Travel expense reimbursements


Instead of reimbursing travel expenses via petty cash or bank transfers, you can load approved claims onto your employee’s payroll card. This speeds up the process, especially for sales reps or field agents who frequently incur transport or meal costs. Singapore-based firms with regional travel needs can use business payroll cards to simplify reimbursements and reduce errors in expense reporting.


Overtime pay distribution


For hourly or shift-based workers, payroll cards offer a seamless way to pay out approved overtime. Rather than waiting until the next pay cycle, your HR team can top up employee payroll cards with overtime wages quickly keeping your compensation timely and compliant with Singapore’s employment regulations. This builds trust with staff and ensures transparency in pay breakdowns.



Remote worker payments


With more businesses embracing remote or hybrid teams, payroll cards for employees can be used to pay remote workers regardless of their banking situation.


For example, if you're employing foreign freelancers or contract workers based outside Singapore, these cards offer a controlled, secure method of transferring wages without involving costly international wire transfers or banking delays.



Employee incentive payouts


Got an employee referral program or productivity-based incentive? Pay cards for employees are perfect for crediting these ad hoc bonuses instantly.


Whether you’re recognising a team milestone, punctuality, or customer service excellence, issuing incentives through employee payroll cards allows for faster payouts that feel more tangible and satisfying to your staff enhancing motivation and workplace morale.



Contractor wage settlements


If your business frequently works with independent contractors such as freelancers, delivery drivers, or project-based consultants you can simplify payments using business payroll cards.


Instead of navigating varying bank details or international transfers, you issue a card for the project duration and load their compensation as agreed. It’s a controlled, traceable method that helps avoid payment disputes and keeps your accounting clean.

What are the different types of payroll cards?


Payroll cards come in various forms to suit different business needs and employee preferences. Whether you're paying full-time staff, part-timers, or remote workers in Singapore, understanding these types helps you choose the right payroll cards for employees, offering a balance of convenience, flexibility, and security.

1. Branded payroll cards

Branded payroll cards feature logos from major payment networks like Visa or Mastercard, allowing employees to use them anywhere these networks are accepted.


For businesses in Singapore, these cards offer universal usability, even overseas. They add a professional touch to your employee payroll cards and provide wider access for staff spending.

2. Personalized payroll cards

Personalized employee payroll cards are issued with the cardholder’s name printed on them. This gives employees a sense of ownership and can help with card replacement and verification.


In Singapore, using named cards can also simplify identity checks during purchases or ATM withdrawals, enhancing security and employee trust.

3. General-purpose cards

These business payroll cards are not limited to salary payments they can also be used for incentives, commissions, and reimbursements. They're suitable for Singapore companies managing diverse payouts, from freelancers to staff allowances.


With flexible use cases, general-purpose pay cards for employees provide a versatile payroll solution across different industries.

4. Reloadable cards

Reloadable payroll cards allow employers to top up funds multiple times, making them ideal for ongoing salary disbursements or monthly bonuses. In Singapore, this is particularly useful for SMEs or businesses with recurring payouts.


Employees can continue using the same card each cycle, reducing the need to reissue cards.

5. Non-reloadable cards

Non-reloadable pay cards for employees are loaded once and cannot be reused after the initial funds are spent. These are suitable for one-off payments like project bonuses, severance payouts, or short-term contract settlements.


For Singapore employers, they offer a simple way to manage ad hoc wage disbursement without long-term card management.

6. Virtual payroll cards

Virtual payroll cards are digital versions of physical cards, used primarily for online transactions. These are especially useful for remote workers or digital teams who don’t require cash withdrawals.


Singapore businesses adopting remote or freelance models can use virtual employee payroll cards to issue fast, contactless payments globally and securely.

7. Prepaid debit cards

Often used interchangeably with payroll cards, prepaid debit cards are topped up with wages and used like regular bank cards. They don't link to a bank account, making them ideal for unbanked employees.


In Singapore, where digital payment is prevalent, these pay cards for employees support broad usability with minimal onboarding.

8. Instant issue cards

Instant issue payroll cards are distributed and activated on the spot, typically during onboarding or for urgent wage disbursement.


Businesses in fast-paced industries like F&B, retail, or construction in Singapore benefit from these cards, especially when onboarding new hires quickly. It ensures no delay in paying new or temporary employees.

9. Travel expense cards

These are a type of business payroll card used specifically for travel-related reimbursements and allowances. Rather than mixing travel funds with salary, you can issue separate cards to control spending.


For Singapore companies with frequent overseas operations or regional teams, travel expense cards help manage and track per diem payments efficiently.


What are the benefits of payroll cards for employers?


Payroll cards offer a modern, secure, and efficient way to manage wage distribution especially in businesses with diverse or mobile workforces.


For companies in Singapore, employee payroll cards reduce overhead, streamline operations, and support a more flexible, digital-first payroll infrastructure that aligns with today’s tech-savvy and mobile workforce expectations.




Cost-effective payroll management

Issuing payroll cards for employees can significantly lower payroll costs. You eliminate the need for printed cheques, postage, or intermediary bank transfer fees—especially when paying foreign workers or contract staff without local bank accounts.


For Singapore businesses with large or rotating workforces, business payroll cards help control payroll expenses while maintaining fast, reliable payment delivery across departments or project teams.


Simplified compliance tracking

Payroll cards make it easier to meet regulatory and tax compliance obligations in Singapore. With digital records of every transaction, you can quickly generate reports for audits, MOM inspections, or internal reviews.


Unlike manual cash payments or inconsistent bank transfers, employee payroll cards provide traceable data that simplifies statutory reporting, reducing the risk of non-compliance or record-keeping errors.


Improved employee satisfaction

When you use pay cards for employees, they gain faster, more reliable access to their wages, even without a bank account. In Singapore’s fast-moving workforce, prompt payment boosts trust and morale.


Employees also appreciate the flexibility of accessing their funds 24/7 via ATMs, e-wallets, or card payments. This enhanced convenience fosters loyalty and strengthens your employer-employee relationship.


Enhanced company reputation

Adopting business payroll cards signals to stakeholders that your company embraces innovation and financial inclusion. In sectors like hospitality, logistics, or retail, offering payroll cards for employees showcases your commitment to fair and modern employment practices.


This not only boosts your corporate image but also helps attract younger, tech-savvy workers who value digital convenience and employer responsiveness.


Reduced administrative burden

With employee payroll cards, HR and finance teams spend less time on manual wage processing, reconciliation, and dealing with lost cheques or incorrect transfers. Automated payroll integration allows for faster batch uploads and fewer errors.


In Singapore’s competitive business landscape, reducing admin workload gives your team more time to focus on strategic tasks instead of chasing payroll issues.


Modernized payment processes

Moving to payroll cards helps digitize your payroll system especially useful for businesses transitioning away from traditional cash or cheque-based payments. In Singapore’s smart nation drive, staying up to date with cashless, secure disbursement methods gives your business a competitive edge.


Payroll cards for employees support a future-ready workplace and align with government-backed initiatives promoting digital transformation.


Efficient financial record-keeping

Every transaction made with a payroll card is automatically logged and easily exportable, helping your accounting team keep clear, auditable financial records. Whether it’s wages, overtime, or bonuses, you have a centralised view of disbursements.


This simplifies reconciliation and provides reliable backup for IRAS filing, MOM compliance, and internal audits for Singapore-based businesses.

Take control of business spending with Volopay

What are the benefits of payroll cards for employees?


Employee payroll cards empower staff with faster access to wages, even if they don’t have a bank account. For workers in Singapore especially foreign workers, freelancers, and part-timers payroll cards offer financial flexibility, secure payments, and added perks like rewards or instant access, making them a practical alternative to traditional bank transfers.




Instant access to funds

With payroll cards, employees don’t need to wait for bank clearing times or cheque deposits—they get paid instantly on payday. Funds are available immediately, whether for ATM withdrawals, mobile payments, or card transactions.


In Singapore’s fast-paced environment, this allows workers to manage bills and expenses promptly, improving financial stability and reducing stress related to delayed salary disbursements.


Secure payment method

Payroll cards for employees offer a safer alternative to cash payments or physical cheques, with features like EMV chips, PIN protection, and 24/7 fraud monitoring. Most providers also offer mobile alerts and lock/unlock functions via apps.


In Singapore, where digital security is a top priority, this ensures peace of mind while enabling secure transactions across digital and physical channels.


No bank account needed

Many employees especially migrant workers or part-time staff may not have local bank accounts. Payroll cards eliminate this barrier, allowing unbanked individuals in Singapore to receive wages safely.


With business payroll cards, companies can include all staff in the digital payment ecosystem, promoting financial inclusion without the hassle of opening accounts or dealing with interbank limitations.


Reward and cashback programs

Some payroll card providers offer loyalty rewards, cashback, or spending incentives, making the card more than just a wage disbursement tool. Employees can earn rewards for using their cards at partner merchants or through everyday purchases.


In Singapore, where cashless spending is the norm, this turns employee payroll cards into a more attractive, value-added financial tool.


Safe and quick card replacement

If a payroll card is lost or stolen, employees can quickly report and block the card via a hotline or app, with funds safely frozen until a replacement is issued.


In Singapore’s efficient service environment, most providers can deliver a new card within days. This ensures uninterrupted access to wages and builds confidence in using pay cards for employees.


What are the limitations of payroll cards?


While payroll cards provide convenience and flexibility, they come with potential drawbacks. Employers and employees in Singapore should be aware of these limitations to manage expectations and ensure responsible usage. Understanding the downsides of employee payroll cards can help you implement better policies and choose providers that minimise these risks.




Associated fees

Some payroll cards for employees may include hidden charges, such as ATM withdrawal fees, inactivity fees, or balance inquiry fees. If not clearly communicated, these can reduce employees' take-home pay.


Employers in Singapore should carefully review fee structures with providers and ensure transparency so workers aren’t unfairly penalised for accessing their wages or using the card for everyday transactions.


Limited merchant acceptance

Not all merchants, especially smaller retailers or hawker stalls in Singapore, may accept payroll cards, particularly if they’re not part of major card networks like Visa or Mastercard. This limits how employees can spend their funds.


To maximise usability, businesses should choose branded business payroll cards that support wide merchant acceptance, both online and offline.


Withdrawal limits

Most pay cards for employees come with daily or monthly withdrawal caps to reduce fraud risk. However, this can frustrate employees who need large cash sums, especially those sending remittances or covering urgent expenses.


Singapore employers should ensure withdrawal limits are reasonable and educate employees on digital spending alternatives to reduce reliance on cash.


Risk of fraud or theft

While employee payroll cards offer better security than cash, they are still vulnerable to card skimming, phishing, or unauthorised access. If a card is lost or hacked, employees may temporarily lose access to their wages.


Businesses in Singapore must partner with card providers offering strong security features, fraud alerts, and easy card freezing to reduce risk and protect users.


Difficulties with disputes

Disputing unauthorised transactions or billing errors on payroll cards can be more complex than with traditional bank accounts. Employees might face delays or lack clear customer service channels.


Singapore businesses should select providers with local support and clear dispute resolution procedures to avoid frustration, ensuring employee trust in payroll cards for employees as a reliable wage delivery method.


What features to look for when getting payroll cards for your business

Choosing the right payroll cards ensures a smooth payroll experience for both you and your employees.


For Singapore businesses, the best employee payroll cards offer a mix of usability, security, and integration, helping streamline operations while meeting employee needs and compliance standards.

Low or no fees

Look for payroll cards for employees with minimal fees—for both you and your staff. Avoid providers that charge for card activation, ATM withdrawals, or monthly maintenance. In Singapore, where cost-efficiency matters, transparent pricing helps maintain employee trust and avoids disputes over hidden deductions.


A no-fee structure also keeps your business payroll process lean and financially sustainable over time.


Easy employee enrollment

Your business payroll card solution should allow easy onboarding for employees, especially those without local bank accounts. Look for systems with bulk upload options, simple verification processes, and multilingual support.


In a diverse workforce like Singapore’s, quick and frictionless enrollment ensures no delays in salary distribution and accommodates contract, part-time, and foreign workers with minimal paperwork.


Strong fraud protection features

A secure employee payroll card system must include EMV chips, two-factor authentication, and real-time fraud monitoring. For Singapore businesses handling high volumes of payroll data, provider-level encryption and instant card-lock features are essential.


This protects both employees and employers from financial loss while reinforcing the professionalism and reliability of your business payroll practices.


Multiple withdrawal options

Employees should be able to withdraw funds via ATMs, transfer to bank accounts, or even use e-wallets like PayNow or GrabPay. A flexible payroll card gives employees more control over how they access their wages.


In Singapore’s increasingly cashless economy, this flexibility aligns with user preferences and ensures employees can spend or save however they see fit.


Real-time transaction tracking

Payroll cards should support real-time updates, allowing both you and your employees to track income and expenses on the spot. Access to detailed transaction logs via mobile apps or web portals is key for transparency.


Singapore-based employers benefit from this visibility when reconciling payouts, handling disputes, or monitoring team-wide bonus and reimbursement activity.

Compatibility with payroll software

Choose business payroll card providers that integrate with your existing payroll software—whether it’s QuickBooks, Xero, or a local HR platform. This reduces manual errors and automates wage disbursements.


For growing businesses in Singapore, seamless syncing between accounting systems and employee payroll card platforms ensures accuracy, saves time, and helps meet audit and tax-reporting requirements.


Customizable card controls

The best pay cards for employees allow custom settings—like daily spend limits, ATM restrictions, or merchant blocking. This is especially useful for managing interns, gig workers, or travel reimbursements.


Employers in Singapore can use these controls to prevent misuse, maintain budget oversight, and tailor card features based on role, department, or employee tier.


Nationwide or global usability

If your employees travel across Southeast Asia or send remittances abroad, ensure your payroll cards are accepted globally. Branded cards (e.g., Visa or Mastercard) offer better reach and allow ATM access or POS purchases outside Singapore.


Global usability is critical for regional businesses and makes employee payroll cards a viable option for remote and international staff too.


Regulatory compliance support

Your provider should help ensure your payroll card program aligns with Singapore’s labour laws, MOM regulations, and data protection standards. From CPF reporting to wage slips and foreign worker payments, regulatory support reduces legal risk.


Choose vendors that offer compliance-ready documentation and reporting features to keep your business payroll card system transparent and audit-ready.


24/7 customer service

Choose a payroll card provider with round-the-clock customer support. If an employee loses a card or needs help with a transaction, timely assistance prevents delays and frustration.


For Singapore businesses operating across different time zones or shifts, 24/7 service ensures smooth operations and strengthens employee confidence in your payroll card for employees program.


Streamline payroll with smart automation

How to implement payroll cards in your organization

Research payroll card providers


Start by researching various payroll card providers that offer features aligned with your business needs. Compare factors such as fees, security, ease of use, and customer service. In Singapore, providers should also offer local support and be familiar with compliance requirements.


Evaluate providers that integrate seamlessly with your existing payroll system for smooth implementation and operational efficiency.


Choose a suitable card plan


Select a payroll card plan that meets the needs of your business and employees. Some cards may offer instant issue features, while others might focus on rewards programs or travel benefits.


Ensure the plan accommodates your workforce size, geographical locations, and specific payment requirements, such as overtime, bonuses, or temporary workers in Singapore.


Communicate with employees


Before rolling out payroll cards for employees, clearly communicate the benefits and process to your staff. Provide information about how to access wages, withdrawal limits, and available support.


In Singapore’s diverse workforce, consider multilingual communication channels and Q&A sessions to ensure everyone is informed. Transparency is key to gaining employee trust and smooth adoption.


Integrate with your payroll system


Integrate your payroll card system with your existing payroll software for seamless wage disbursement. This automation ensures that employees receive payments on time and in full.


For Singapore-based businesses, integration with platforms like Xero, QuickBooks, or local HR tools minimizes administrative burden, reducing errors and speeding up processing times for both payroll and financial reporting.


Set up employee enrollment


Set up an enrollment system for employees to register their payroll cards. This may include collecting necessary identification documents, setting up card preferences, and verifying account details.


In Singapore, make sure the process is easy and quick, especially for foreign or part-time workers who may not have local bank accounts, ensuring all staff members are included in the system.


Train HR and payroll teams


Train your HR and payroll teams on how to manage payroll cards efficiently. This includes understanding the enrollment process, troubleshooting common issues, and handling inquiries.


Regular training ensures that your team is equipped to manage card distribution, answer employee questions, and resolve any concerns. In Singapore’s fast-paced business environment, proper training helps prevent delays and errors.


Ensure legal compliance


Ensure that your payroll card system complies with local labour laws, including the Ministry of Manpower (MOM) regulations, CPF contributions, and payment guidelines. In Singapore, businesses must adhere to specific rules for wage payments to local and foreign employees.


Work with your payroll card provider to ensure compliance and maintain accurate records to meet regulatory requirements.


Monitor card usage and feedback


Once implemented, actively monitor the usage of payroll cards and gather feedback from employees. Track transaction patterns, usage frequency, and any difficulties employees may encounter.


In Singapore, feedback can help identify potential issues, such as withdrawal limits or card acceptance challenges. Regular monitoring ensures that your payroll system is functioning efficiently and that employees remain satisfied.


Address employee concerns


Address any employee concerns promptly. If workers face difficulties using their payroll cards or have questions about fees or card features, ensure there’s a clear support system in place.


In Singapore, providing accessible customer service and resolving issues quickly builds employee trust and ensures the success of your employee payroll card program.


Review and adjust as needed


Finally, review the effectiveness of your payroll card system periodically. Assess feedback, costs, and employee satisfaction to determine if adjustments are needed. If issues such as high fees or low merchant acceptance arise, work with your provider to make changes.


In Singapore, a proactive approach to continuous improvement ensures your payroll system remains relevant and efficient.


Best practices to follow when using payroll cards in a business



For the employer


Introduce payroll cards gradually


When transitioning to payroll cards, introduce the system gradually. Start with a pilot program to test the process, iron out any issues, and ensure both employees and HR teams are comfortable with the setup.


In Singapore, phased rollouts help minimize disruptions and allow for smoother adoption, ensuring all employees are onboarded correctly.



Create a dedicated payroll card team


Assign a dedicated team to oversee the payroll card program. This team should manage card distribution, handle inquiries, and address any issues employees face.


In Singapore, a well-structured team ensures that the process remains organized and efficient, providing support for HR and employees, which is essential for avoiding delays and errors in salary disbursement. 



Set clear performance standards


Establish clear guidelines for payroll card usage, including expectations for card activation, withdrawal limits, and dispute handling. Communicate these standards to employees upfront, ensuring they understand how the cards should be used and any restrictions.


In Singapore, transparent policies help maintain consistency in payroll management and prevent confusion about card-related practices. 



Train employees on card use


Provide thorough training on how employees can use their payroll cards efficiently. This includes instructions on checking balances, withdrawing funds, and using the cards for everyday purchases.


For businesses in Singapore, this ensures employees feel confident and informed, reducing errors and improving overall satisfaction with the payroll card system.



Identify and manage inactive cards


Regularly identify and deactivate inactive payroll cards. If an employee leaves the company or no longer uses the card, ensure that it is canceled and the account is closed to prevent misuse.


For Singapore businesses, managing inactive cards reduces unnecessary fees and ensures the company’s payroll system stays organized and secure.



Audit payroll card usage regularly


Conduct regular audits of payroll card usage to ensure compliance with company policies and detect any discrepancies or unusual activities. This helps spot potential issues early and prevent fraud.


In Singapore, audits also support compliance with local labour laws and maintain the integrity of your payroll system, providing transparency for employees and employers.



Analyze payroll card providers carefully


Carefully evaluate potential payroll card providers before selecting one. Look at factors such as fees, security features, customer service, and integration with your payroll system.


In Singapore, selecting the right provider is crucial for maintaining smooth operations and ensuring that employees are satisfied with the services offered by the payroll cards.



Choose trusted payroll card providers


Partner with trusted payroll card providers who have a strong reputation for reliability and customer service. Look for providers with positive reviews, solid fraud protection features, and strong local support.


In Singapore, well-established providers can offer peace of mind to both employers and employees, reducing the risk of issues and ensuring seamless payroll processing.



For the employee


Follow payroll card rules strictly


Employees should strictly adhere to the guidelines set for using payroll cards. This includes adhering to withdrawal limits, using the card responsibly, and understanding any fees associated with card usage.


In Singapore, this ensures that employees manage their funds responsibly while maintaining the integrity of the payroll card system set up by the employer. 



Avoid overspending


Employees should be mindful of their spending and avoid exceeding their payroll card’s balance. Setting budgets for daily and monthly expenditures helps prevent overdraft fees and ensures financial stability.


In Singapore, where employees may have diverse financial needs, keeping track of balances and spending ensures better financial health and avoids unnecessary stress.



Use the card responsibly


It’s important for employees to use their payroll cards for legitimate purposes and avoid using them for non-essential purchases. Maintaining responsible usage helps avoid fees and keeps the card functional for its primary purpose salary disbursement.


In Singapore, responsible card use also minimizes the risk of fraud and maintains employee financial control.



Keep track of receipts and expenses


Employees should retain receipts for all payroll card transactions to keep a clear record of expenses. This is particularly helpful when it comes to budgeting, claiming reimbursements, or resolving potential disputes.


In Singapore, where digital payments are becoming increasingly common, keeping a physical or digital record of transactions ensures transparency and accountability.



Report lost or stolen cards right away


In case of loss or theft, employees should immediately report the issue to the payroll card provider. Most providers offer quick card freezing and replacement services.


In Singapore, swift action ensures that employees’ wages are protected and that there’s no unauthorized access to the funds loaded onto their employee payroll cards. 



Stay informed about card features


Employees should familiarize themselves with the features and benefits of their payroll cards, including withdrawal limits, fees, and any reward programs. Staying informed helps employees use the cards effectively and avoid unnecessary charges.


In Singapore, where financial literacy is emphasized, understanding the card’s full capabilities ensures employees maximize the benefits of their payroll cards.



How does Volopay streamline payroll management for businesses?

Volopay is a comprehensive financial management solution that simplifies and automates the payroll process for businesses, particularly in Singapore.


With a suite of innovative tools, Volopay helps businesses reduce administrative tasks, ensure compliance, and improve overall payroll efficiency.

Automates complete payroll process

Volopay automates the entire payroll process, from salary disbursements to managing reimbursements and bonuses. By integrating payroll with its expense management system, businesses can eliminate manual data entry, ensure accurate wage calculations, and streamline the payroll cycle.


In Singapore, this means reducing administrative workload and ensuring timely, accurate payments for all employees, allowing HR teams to focus on more strategic tasks.

Unlimited virtual cards for employees

Volopay provides unlimited virtual cards for employees, which can be used for both payroll and expense management. These virtual cards offer businesses more flexibility by allowing different employees to use funds across a range of business expenses, including travel, operational costs, and purchases.


In Singapore, this functionality of Volopay's corporate cards ensures that payroll can be distributed quickly and securely, while employees enjoy the convenience of digital payments.

Customizable, multi-level approval workflows

With Volopay, businesses can create customizable, multi-level approval workflows for payroll processing, ensuring that payments are authorized according to internal company policies. This feature offers greater control over the payroll process by enabling managers to review and approve payroll transactions before they are finalized.


In Singapore, it helps businesses comply with governance standards, prevent fraud, and streamline approval processes to enhance efficiency.

Ensures compliance and security

Volopay ensures payroll compliance by automating tax calculations, statutory deductions, and CPF contributions, making it easier for businesses in Singapore to meet local regulatory requirements.


The platform also incorporates robust security features, such as data encryption and secure payment channels, to protect sensitive employee information.


By staying up-to-date with the latest regulatory changes, Volopay ensures that businesses are always compliant with MOM guidelines and other financial laws.

Simplifies payroll deductions handling

Volopay simplifies the handling of payroll deductions, whether for CPF contributions, loans, or other employee-related deductions. These deductions are automatically calculated and deducted from employee salaries, minimizing manual errors and ensuring accuracy.


In Singapore, where precise deductions are critical for compliance with employment laws, this feature saves businesses time and effort, ensuring payroll processes run smoothly and that all deductions are handled accurately and efficiently.

Automates payroll reconciliation

Volopay automates payroll reconciliation, allowing businesses to easily match payroll records with actual bank transfers and other financial transactions.


By syncing payroll data with business bank accounts, companies in Singapore can quickly identify discrepancies, reducing the time spent on manual reconciliation.


This payroll software capability not only improves accuracy but also streamlines financial audits and reporting, ensuring that payroll and accounting teams can maintain error-free financial records.

Provides real-time payroll tracking

With Volopay, businesses gain access to real-time payroll tracking, giving both employers and employees visibility into the status of payroll transactions. This feature ensures transparency, allowing employees to track their pay in real-time and resolve any discrepancies promptly.


For companies in Singapore, real-time payroll tracking ensures accuracy, improves trust with employees, and allows businesses to take immediate action on payroll-related issues, ensuring smoother operations.

Integrates with accounting software

Volopay seamlessly integrates with popular accounting software like Xero, QuickBooks, and other local platforms, allowing businesses to synchronize payroll and financial data effortlessly. This integration eliminates manual data entry, ensuring that accounting records are updated automatically with every payroll cycle.


For businesses in Singapore, this feature simplifies tax filing, reduces human error, and ensures that payroll and accounting teams have up-to-date, accurate financial data at all times.

Offers advanced reporting and analytics

Volopay provides advanced reporting and analytics tools that allow businesses to generate in-depth reports on payroll expenses, trends, and employee compensation. These reports help businesses analyze payroll costs, track budget adherence, and make data-driven decisions.


In Singapore, this feature enables businesses to gain better insights into their payroll operations, optimize costs, and ensure compliance with regulatory requirements, making payroll management more transparent and efficient.


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FAQs

Do payroll cards work like bank accounts?

Payroll cards function similarly to bank accounts but are prepaid. They allow employees to access wages electronically without needing a traditional bank account, offering flexibility in managing their finances.

Are there fees on payroll cards for employees?

Some payroll cards may charge fees for ATM withdrawals, card replacements, or inactivity. However, many employers choose cards with minimal or no fees to ensure employees benefit fully from the service.

Can payroll cards be used online?

Yes, payroll cards can typically be used for online purchases wherever debit cards are accepted, offering employees a convenient way to spend their wages for goods or services online.

How are payroll cards different from direct deposit?

Unlike direct deposit, which transfers funds into a bank account, payroll cards load wages onto a prepaid card, giving employees immediate access to funds without needing a bank account.

Can business payroll cards be customized?

Yes, business payroll cards can often be customized with company branding, specific features for employee usage, and customizable spending limits or access controls to meet business needs.

Which businesses can benefit from Volopay’s corporate card for payroll management?

Volopay’s corporate cards are ideal for businesses of all sizes in Singapore, especially those with remote teams, frequent travel, or a need to streamline payroll, travel expenses, and employee benefits.

Is Volopay’s payroll software customizable for different businesses?

Yes, Volopay’s payroll software is highly customizable, allowing businesses to tailor it according to their specific payroll, expense, and approval workflow needs, ensuring alignment with their organizational structure.

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