Urban Company achieved 100% financial visibility and 20–30% lower procurement overruns using Volopay

Jan 06, 2026
100%


Financial visibility


Urban Company finally have 100% visibility across Amazon, Flipkart, Shopify, and retail spend analytics

90%


Error reduction


Urban Company's influencer payouts are seamless, errors are reduced by 90% and ROI is now visible across all campaigns

50%


Faster COD refunds


Urban Company's customer experience is improved, with improved customer NPS scores

Who is Urban Company?


Urban Company—previously UrbanClap—connects customers to professionals all across the country. Customers are able to book professional cleaning, utility, appliance maintenance and repair, personal health and beauty services, and more, through the Urban Company app.

What Urban Company was facing troubles with:


● Corporate card issuance for teams


● Complicated bill payments


● Complex reimbursement processes


● Lack of automated expense management

How Volopay helped Urban Company:

Volopay corporate cards


Volopay’s corporate cards are easy to issue to all members of a department, with multi-tier approval workflows for compliant spending and limit control for budget management. The cards can also be activated to make UPI payments, making POS and online transactions easier for daily business expenses. 

Accounts payable dashboard


The accounts payable dashboard enables customers to manage their vendor and employee payments. Vendors can be paid on time, salaries can be distributed in bulk, and all payments are tracked from the same place without needing to switch between different dashboards for cards, bank transfers, and UPI payments.

Reimbursement module


Volopay’s reimbursement module lets employees file reimbursement and mileage claims, attach receipts quickly, and receive paybacks through an easy approval workflow. Managers can approve reimbursement requests on the go without excessive delays.

Spend automation


Given Volopay’s all-in-one integrated ecosystem, customers can create reliable workflows that only require a one-time setup. Advance payment scheduling, AI-driven OCR technology, live transaction logging, automated policy enforcement, and two-way data syncs cut down manual repetitive tasks drastically and free up employee time towards more strategic tasks. 

Value delivered by Volopay

Accelerated vendor relations


Urban Company's vendor payments happen in 2 days instead of 10, with no 3PL delays disrupting operations

Procurement control


Urban Company's procurement overruns dropped by 20–30% with significantly stronger gross margins

Streamlined operations


Urban Company's month-end close is 2x faster with automated ERP sync with pristine data categorisation

Urban Company joins a host of Indian D2C companies using Volopay, becoming one of many that enjoy remarkable improvements in expense management. 

Experience smarter, faster spend control with Volopay

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