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Urban Company achieved 100% financial visibility and 20–30% lower procurement overruns using Volopay
Financial visibility
Urban Company finally have 100% visibility across Amazon, Flipkart, Shopify, and retail spend analytics
Error reduction
Urban Company's influencer payouts are seamless, errors are reduced by 90% and ROI is now visible across all campaigns
Faster COD refunds
Urban Company's customer experience is improved, with improved customer NPS scores
Urban Company—previously UrbanClap—connects customers to professionals all across the country. Customers are able to book professional cleaning, utility, appliance maintenance and repair, personal health and beauty services, and more, through the Urban Company app.
● Corporate card issuance for teams
● Complicated bill payments
● Complex reimbursement processes
● Lack of automated expense management
Volopay’s corporate cards are easy to issue to all members of a department, with multi-tier approval workflows for compliant spending and limit control for budget management. The cards can also be activated to make UPI payments, making POS and online transactions easier for daily business expenses.
The accounts payable dashboard enables customers to manage their vendor and employee payments. Vendors can be paid on time, salaries can be distributed in bulk, and all payments are tracked from the same place without needing to switch between different dashboards for cards, bank transfers, and UPI payments.
Volopay’s reimbursement module lets employees file reimbursement and mileage claims, attach receipts quickly, and receive paybacks through an easy approval workflow. Managers can approve reimbursement requests on the go without excessive delays.
Given Volopay’s all-in-one integrated ecosystem, customers can create reliable workflows that only require a one-time setup. Advance payment scheduling, AI-driven OCR technology, live transaction logging, automated policy enforcement, and two-way data syncs cut down manual repetitive tasks drastically and free up employee time towards more strategic tasks.
Urban Company's vendor payments happen in 2 days instead of 10, with no 3PL delays disrupting operations
Urban Company's procurement overruns dropped by 20–30% with significantly stronger gross margins
Urban Company's month-end close is 2x faster with automated ERP sync with pristine data categorisation
Urban Company joins a host of Indian D2C companies using Volopay, becoming one of many that enjoy remarkable improvements in expense management.