Millennium Hotels cuts invoice cycles by 80%, accelerates vendor payments to 2 days with Volopay
Invoice cycle reduction
P2P automation streamlined workflows for Millennium Hotels, drastically cutting processing time
Hours saved monthly
Group CFOs gained a unified dashboard across properties, eliminating manual consolidation
Faster audit prep
With >99% compliance accuracy, the finance team is always ready for regulatory reviews
Millennium Hotels and Resorts is a global hospitality management and real estate group. The company operates over 145 hotels across approximately 80 locations in Asia, Europe, the Middle East, New Zealand, and the United States. Their portfolio is divided into several tiers ranging from functional mid-scale to luxury.
● Manual payment chaos - Utilities and telco bills processed manually led to late payments and penalties, manual PO delays, and manual payment of GST/property tax would risk risk of IRAS fines.
● No spend control - OTA commissions with no ROI visibility, petty cash leakage and fraud risk, mid-month shocks in departmental spend.
● Operational disruptions - Staff pay out-of-pocket causing delayed reimbursements, vendor payment delays led to service disruptions, and FX leakage on cross-border payments.
OCR and AP automation reduced utility costs from $20 to $6–7, P2P automation cut invoice cycle by 80%, auto tax/insurance led to saving $10–15/invoice.
Marketing overspend was cut by 15–20% with strong ROI tracking, reduced petty cash misuse with virtual cards, overspend reduced 20–25% with department budgets.
Staff cards with real-time limits removed the need for manual reimbursements, Vendor payments dropped to 2 days vs 15 days before switiching to Volopay, and better FX optimisation helped save 1–2% on cross-border payments.
The transformation is immediate and measurable. Hotel operations that once struggled with manual processes, delayed payments, and fragmented reporting now enjoy streamlined workflows that save both time and money whilst ensuring complete compliance and audit readiness.
No manual reimbursements, instant allowances. Vendor payments clear in 2 days — no operational disruptions
Audit prep is 70% faster with >99% compliance. Always ready for regulatory reviews
FX losses reduced 2% and Group CFOs see one dashboard across properties - 20+ hrs saved monthly
Millennium Hotels joins a growing list of Singapore hospitality companies using Volopay to achieve significant improvements in expense management.