Frequently asked questions
We need to change the number of people in our team. How will that work?
The admin can invite new members through his/her Volopay account. The new members need to accept the invite and complete the further process. To remove a member, the admin can simply block all the cards associated with that member.
How secure is Volopay?
VAPT(Vulnerability Assessment and Penetration Testing) on our Network and Applications every 2 months. Also, we do not store any of your card details or any sensitive data, and our partners are all fully PCI DSS compliant.
Are there any additional fees?
Absolutely none. We do not charge any additional fees or some hidden charges. But, there will be some charges for ATM withdrawals in foreign countries, charged by the banks and payment networks. Also, there will be fees charged for FX transactions, but it will still be lesser than bank charges by 2-4%.
What is a Volopay virtual card?
Virtual card are unique cards that provide extra security and control over the online transactions. Users can create and dedicate unique card for each online vendor, providing flexibility to manage them aptly and also isolating your main account from any fraudulent activity associated with a particular vendor.
Does Volopay gives credit too?
Yes we also provide credit line upto 500K. Our credit feature has a flexible cycle with no interest rate.
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