Frequently asked questions
The admin can invite new members through his/her Volopay account. The new members need to accept the invite and complete the further process. To remove a member, the admin can simply block all the cards associated with that member.
VAPT(Vulnerability Assessment and Penetration Testing) on our Network and Applications every 2 months. Also, we do not store any of your card details or any sensitive data, and our partners are all fully PCI DSS compliant.
Absolutely none. We do not charge any additional fees or some hidden charges. But, there will be some charges for ATM withdrawals in foreign countries, charged by the banks and payment networks. Also, there will be fees charged for FX transactions, but it will still be lesser than bank charges by 2-4%.
Virtual card are unique cards that provide extra security and control over the online transactions. Users can create and dedicate unique card for each online vendor, providing flexibility to manage them aptly and also isolating your main account from any fraudulent activity associated with a particular vendor.
Yes we also provide credit line upto 500K. Our credit feature has a flexible cycle with no interest rate.
Your company account approval's initial evaluation is within 2 business days. We will advise you if our compliance partner may require additional documents. Once the company account is approved, you will need to complete your profile and it will undergo user account approval, which may take from same day to 2 business days.
Yes, you can collect money from your customers directly into your Volopay account. They can send the money via bank transfer once you share the account details with them
You can order a physical card directly from your Volopay account. You do not need to follow any additional processes.
Your Volopay physical card can be used for ATM withdrawals. Do note that the withdrawals are only enabled for international ATM withdrawals. You can choose to enable or disable this feature in your physical card's settings.
The Volopay cards are VISA cards that can be used globally and have great merchant acceptance internationally as well.
Each user can have one active physical card at a time. A single user can have unlimited virtual cards that can be used any of their expenses and be added to digital wallets for easy ways.
You can easily make the repayment from your Volopay account. Navigate to your credit account from the Dashboard or the Cards section and make the repayment.
Please ensure that you have enough balance in your wallet before you make the repayment.
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